Hi {{$name}},

We have received your return request for the following order on {{ env('APP_NAME') }}.

Your order #{{config('global.sale_order_prefix').date(date('Ymd', strtotime($order->created_at))).$order->order_id}} has been received on {{ get_date_in_timezone($order->created_at, 'd-M-y h:i A') }} We will contact you shortly and proceed with the order.