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Common questions

Wait for the resend timer to finish, then tap "Didn't receive OTP?". Check that the mobile number and country code are right; tap Edit to change them.

Clean the label and improve the light. If it still fails, tap "Enter Manually" and type the reference ID.

Go to My Profile, tap Change Password, then enter your old and new password.

Open Shipments in the app to see its current status, or check Notifications for updates such as "In Transit" or "Package Arrived".

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