At Kabamex we take the privacy of our app and website users seriously. This policy explains what we collect and how we use it. By using Kabamex you agree to it.
1. Information we collect
- Account details: name, email address, mobile number, location and profile photo. Cargo and transport accounts also provide company details and a transport licence.
- Shipment and marketplace data: products, shipments, deliveries, scan records, statuses, wishlists and messages to support.
- Sign-in data: one-time passcodes sent to your mobile number, and details from Google or Apple if you use social login.
- Device and usage data: IP address, approximate location, browser or device type, operating system, referral source, visit length and pages viewed.
- Anything else you choose to share with us.
Before you give us another person's information, make sure you have their permission.
2. How we use it
- To create your account and verify your identity.
- To run shipments, deliveries, scans and status updates.
- To send notifications such as shipment created, in transit and arrived.
- To provide support, improve the service and keep it secure.
3. Sharing
Other users see only what their role needs, for example a customer sees a merchant's name and country, and a transporter sees the items in an assigned delivery. We use service providers for hosting, messaging and analytics. We do not sell your personal information.
4. Cookies
Our website uses cookies to remember preferences and understand how the site is used. You can block cookies in your browser settings, though some features may stop working.
5. Security and retention
We use technical and organisational measures to protect your data. We keep it while your account is active and as needed for legal and shipping records. [State retention periods.]
6. Your choices
You can edit your profile and password in the app. To access, correct or delete your data, or to close your account, contact us using the details below.
7. Contact
Privacy questions: support@kabamex.com, or use the Support page.