Billing service agreement

Complete the cooling BSA online in six short steps.

  1. Premise
  2. Customer
  3. Contract
  4. Declaration
  5. Overview
  6. Payment
We found an earlier application

You can pick up where you left off or start a new application.

Section 1 · Premise details

Section 2 · Customer information

Email verified
Mobile verified
Use at least 8 characters.
At least 8 characters.
Passwords do not match.

Customer address

Company information (retail only)

Customer billing information

Section 3 · Contract information ()

Documents must be valid (not expired) and kept valid throughout the term. A visa copy is not required. Details marked “read automatically” are filled in after you upload the file – please check them and correct if needed.

Only PDF format is supported for Tenancy Contract and Title Deeds. Other document types (images, PNG, JPG) are not accepted for these files.

Tenancy contract *
PDF only, max 5 MB · details read automatically

Tenancy contract information

This document has expired. Upload a valid one.
Enter the name as on your contract; minor differences in spaces or hyphens are usually accepted.
Ejari *
PDF or image, max 5 MB · details read automatically

Ejari information

Enter the name as on your contract; minor differences in spaces or hyphens are usually accepted.

Only PDF format is supported for Tenancy Contract and Title Deeds. Other document types (images, PNG, JPG) are not accepted for these files.

Title deed *
PDF only, max 5 MB · details read automatically

Title deed information

Enter the name as on your contract; minor differences in spaces or hyphens are usually accepted.
Passport copy *
PDF, JPG or PNG, max 5 MB · required for all nationalities
Emirates ID copy *
PDF, JPG or PNG, max 5 MB
Trade licence *
PDF, JPG or PNG, max 5 MB · details read automatically
This licence has expired. Upload a valid one.
TRN certificate *
PDF, JPG or PNG, max 5 MB · details read automatically
A TRN has 15 digits.

Section 4 · Declaration & agreement

Agreement information

Registering as
Community
Building / tower
Unit number
Security deposit (excl. VAT)

Terms and conditions

View Download

The Terms and Conditions of the Billing Service Agreement apply to this registration, together with the fees and charges shown on the payment step.

Use View or Download to read the complete document before you accept.

Customer declaration

I, We confirm that we have read this Agreement, understand it and agree that: (1) by signing / accepting this Agreement, I am / we are entering into an agreement with the Billing Service Provider, which comprises this Agreement (including all documents required to be submitted with this Agreement) and the Terms and Conditions; and (2) all information and documentation provided is true and correct.

After you submit, an admin reviews your documents within 48 hours. Once approved you receive a VAT-compliant security deposit invoice and your sign-in details by email.

Please add your signature.
Date: Clear

Overview · Review before you submit

Please check everything below. Use Edit to go back and change a section.

Section 1 · Premise details

Registering as
Community
Type
Building / tower
Street
Apartment type
Unit number
Date

Section 2 · Customer information

First name
Last name
Primary email
Secondary email
Primary mobile
Secondary mobile
WhatsApp
Same as primary mobile
WhatsApp
Password
••••••••
Address 1
Address 2
Area
Nationality
Emirate
ZIP code / P.O. box
Company name
Country of incorporation
Trade licence number

Section 2 · Billing information

Billing address
Same as customer address
Billing address
P.O. box number
Emirate / region
Country

Section 3 · Contract information

Tenancy contract
Tenant name
Document number
Contract period
→
Tower name (as per Ejari)
Unit / shop no
Ejari
Contract No
Owner name
Tenant name
Building tower name
Unit / shop no
Title deed
Owner name
Document number
Issuance date
Tower name (as per Ejari)
Unit / shop no
Trade licence
Licence number / expiry
·
TRN certificate
TRN
Passport
Emirates ID
Completed & signed BSA confirmed
Security deposit (excl. VAT)

Section 4 · Declaration & agreement

Agreement accepted
Date
Signature
Your signature

Payment · Charges & security deposit

Your registration is submitted. Review the charges below, then pay the security deposit invoice to activate your cooling account once your documents are approved.

Charges excl. VAT

Select your unit type in Section 1 to see the security deposit.
Security deposit · StudioAED 1,000.00
Security deposit · 1 BHKAED 1,500.00
Security deposit · 2 BHKAED 2,000.00
Security deposit · 3 BHK & 4 BHKAED 2,000.00
Security deposit · RetailAED 4,000.00
Consumption chargeAED 0.75 / TRh
Billing services feeAED 25 / month
Activation fee (one time)AED 200
Late payment feeAED 100 / cycle
Re-connection chargeAED 500
Meter tampering penalty10% + cost of repair

Your security deposit: (excl. VAT)

Security deposit invoice
Invoice — · Issued
Unpaid
Security deposit
VAT (5%)
Total due

Note: To complete your signup process, please ensure that both invoices are paid. Once payments are confirmed, your account will be activated, and a confirmation email containing your login credentials will be sent to you.

Already registered? Sign in

Registration submitted

Reference . Thank you for your submission. Our team will review your documents within the next 48 hours. Please keep an eye on your email and app notifications, as we will be in touch shortly with the next steps.

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