Register | Tempex Cooling Portal

Billing service agreement

Complete the cooling BSA online in six short steps.

Section 1 · Premise details

I am registering as *

OwnerTenant

Community name *

Date

Type *

ResidentialRetail

Building number / tower name *

Street name / number

Apartment type *

Studio1 BHK2 BHK3 BHK4 BHK

Unit number *

Section 2 · Customer information

First name *

Last name *

Primary email *

Secondary email

Primary mobile *

Secondary mobile / phone

My WhatsApp number is the same as my primary mobile

WhatsApp number

Password *

Use at least 8 characters.

At least 8 characters.

Confirm password *

Passwords do not match.

Customer address

Address 1 *

Address 2

Area *

Nationality *

Emirate *

ZIP code / P.O. box *

Company information (retail only)

Company name *

Country of incorporation *

Trade licence number *

Customer billing information

Tick if the billing address is the same as the customer address above

Billing address *

P.O. box number

Emirate / region *

Country *

Section 3 · Contract information ()

Documents must be valid (not expired) and kept valid throughout the term. A visa copy is not required. Details marked “read automatically” are filled in after you upload the file – please check them and correct if needed.

Tenancy contract *

PDF, JPG or PNG, max 5 MB · details read automatically

Upload

Ejari *

PDF, JPG or PNG, max 5 MB · details read automatically

Upload

Title deed / SPA *

PDF, JPG or PNG, max 5 MB · ownership details read automatically

Upload

Trade licence *

PDF, JPG or PNG, max 5 MB · details read automatically

Upload

TRN certificate *

PDF, JPG or PNG, max 5 MB · details read automatically

Upload

Passport copy *

PDF, JPG or PNG, max 5 MB · required for all nationalities

Upload

Passport expiry date *

Enter a valid (not expired) passport date.

Emirates ID copy *

PDF, JPG or PNG, max 5 MB

Upload

Emirates ID expiry date *

Enter a valid (not expired) Emirates ID date.

Completed & signed BSA * Download BSA form

PDF, JPG or PNG, max 5 MB

Upload

Charges excl. VAT

Security deposit · Studio	AED 1,000.00
Security deposit · 1 BHK	AED 1,500.00
Security deposit · 2 BHK	AED 2,000.00
Security deposit · 3 BHK & 4 BHK	AED 2,000.00
Security deposit · Retail	AED 4,000.00
Consumption charge	AED 0.75 / TRh
Billing services fee	AED 25 / month
Activation fee (one time)	AED 200
Late payment fee	AED 100 / cycle
Re-connection charge	AED 500
Meter tampering penalty	10% + cost of repair

Your security deposit: (excl. VAT)

Section 4 · Declaration & agreement

Agreement information

Registering as
Community
Building / tower
Unit number
Security deposit (excl. VAT)

Terms and conditions

View Download

The Terms and Conditions of the Billing Service Agreement apply to this registration, together with the fees and charges listed in Section 3.

Use View or Download to read the complete document before you accept.

Customer declaration

I, We confirm that we have read this Agreement, understand it and agree that: (1) by signing / accepting this Agreement, I am / we are entering into an agreement with the Billing Service Provider, which comprises this Agreement (including all documents required to be submitted with this Agreement) and the Terms and Conditions; and (2) all information and documentation provided is true and correct.

I accept this Agreement and the Terms and Conditions *

After you submit, an admin reviews your documents within 48 hours. Once approved you receive a VAT-compliant security deposit invoice and your sign-in details by email.

Customer signature *

Please add your signature.

Date: Clear

Overview · Review before you submit

Please check everything below. Use Edit to go back and change a section.

Section 1 · Premise details

Registering as
Community
Type
Building / tower
Street
Apartment type
Unit number
Date

Section 2 · Customer information

First name
Last name
Primary email
Secondary email
Primary mobile
Secondary mobile
WhatsApp: Same as primary mobile
WhatsApp
Password: ••••••••
Address 1
Address 2
Area
Nationality
Emirate
ZIP code / P.O. box
Company name
Country of incorporation
Trade licence number

Section 2 · Billing information

Billing address: Same as customer address
Billing address
P.O. box number
Emirate / region
Country

Section 3 · Contract information

Tenancy contract
Contract number
Landlord
Contract period: →
Annual rent (AED)
Ejari
Ejari number
Ejari expiry
Title deed / SPA
Deed / SPA number
Registered owner
Property / unit
Trade licence
Licence number / expiry: ·
TRN certificate
TRN
Passport
Passport expiry
Emirates ID
Emirates ID expiry
Completed & signed BSA
Security deposit (excl. VAT)

Section 4 · Declaration & agreement

Agreement accepted
Date

Signature

Payment · Security deposit

Your registration is submitted. Pay the security deposit invoice below to activate your cooling account once your documents are approved.

Security deposit invoice

Invoice — · Issued

Unpaid

Security deposit
VAT (5%)
Total due

Already registered? Sign in

Registration submitted

Reference . Thank you for your submission. Our team will review your documents within the next 48 hours. Please keep an eye on your email and app notifications, as we will be in touch shortly with the next steps.

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